Cancellation Policy

You may cancel up to 24 hours ahead of your scheduled pick up for a full refund. Within 24 hours, you may cancel but will be charged the full amount of your ride. If you need to reach our office for any cancellations or rescheduling. Please call 702-758-5292 or email celebrityluxecarservice@gmail.com All rides have a 5 minute waiting period limit for pickup. Waiting time is defined as the length of time that elapses between a scheduled pickup and a passenger getting into the reserved vehicle. All flat-rate trips have a five-minute grace period, after which a charge of $5 is applied for every five minutes a chauffeur is waiting. Additionally, Celebrity Luxe CS is not able to guarantee drop off times if passengers extend pickups beyond the 5 minute grace period.

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